Tidio Website & Account

How to access, create, and evaluate a Tidio account

Tidio is a web-first platform. You log in at www.tidio.com/panel/login — that's where you configure your account and manage day-to-day operations, and you sign up from tidio.com. There's no software to install for the core experience (though desktop and mobile apps exist for operational convenience).

Quick links

• Login — how to sign in, troubleshoot access issues, and manage account recovery
• Signup — creating a new account, what's included, and first steps after registration
• Demo — options for evaluating Tidio before committing to a paid plan

The web app is the primary experience

Unlike some competitors that require desktop software or local installations, Tidio runs entirely in the browser. The web app handles everything:

• Account setup and configuration
• Chat widget customization
• Flow builder and Lyro AI training
• Inbox and conversation management
• Analytics and reporting
• Team management and permissions
• Integration settings

Desktop and mobile apps connect to the same account but expose a reduced feature set. For details, see Download & Setup.

Account basics

• One account per organization — you add team members as operators within a single project
• Multiple projects — available on paid plans for managing separate websites or brands
• No credit card required — the free plan and 7-day trial are available without payment info
• Email and password — accounts use standard email-and-password sign-in

Getting started

The fastest path from zero to a working Tidio setup:

1. Sign up — create your account (under 2 minutes)
2. Install the widget — add the script to your website
3. Configure basics — set operating hours, welcome message, and appearance
4. Invite your team — add operators and assign roles
5. Evaluate — test with real traffic during the 7-day trial

For a deeper look at what each plan offers, see Pricing.

Last updated: April 2026.