Tidio Website & Account
Log in, create an account (no card required), start a 7-day trial, and set up in 5 steps.
How to access, create, and evaluate a Tidio account
Tidio is a web-first platform. You log in at www.tidio.com/panel/login — that’s where you configure your account and manage day-to-day operations, and you sign up from tidio.com. There’s no software to install for the core experience (though desktop and mobile apps exist for operational convenience).
Quick links
- Login — how to sign in, troubleshoot access issues, and manage account recovery
- Signup — creating a new account, what’s included, and first steps after registration
- Demo — options for evaluating Tidio before committing to a paid plan
The web app is the primary experience
Unlike some competitors that require desktop software or local installations, Tidio runs entirely in the browser. The web app handles everything:
- Account setup and configuration
- Chat widget customization
- Flow builder and Lyro AI training
- Inbox and conversation management
- Analytics and reporting
- Team management and permissions
- Integration settings
Desktop and mobile apps connect to the same account. The desktop app does what the web panel does; the mobile apps are built for replying on the go. For details, see Download & Setup.
Account basics
- One account per organization — you add team members as operators within a single project
- Multiple projects — available on the Plus plan for managing separate websites or brands
- No credit card required — the free plan and 7-day trial are available without payment info
- Email and password — accounts sign in with email and password; there is no Google or social sign-in. SSO is listed on Premium
Getting started
The fastest path from zero to a working Tidio setup:
- Sign up — create your account (under 2 minutes)
- Install the widget — add the script to your website
- Configure basics — set operating hours, welcome message, and appearance
- Invite your team — add operators and assign roles
- Evaluate — test with real traffic during the 7-day trial
For a deeper look at what each plan offers, see Pricing.