Tidio Desktop App
Tidio's free desktop app for Windows, Mac, and Linux — what it does and where to download it.
A persistent inbox without the browser tab
Tidio offers a free desktop app for Windows, Mac, and Linux. It does what the web panel does, so you can stay connected to incoming conversations without keeping a browser tab open. Based on what I see in reviews, the desktop app is popular with agents who manage high conversation volumes and want native notifications.
What the desktop app does
The desktop app mirrors the web panel — you get the same inbox, conversations, tickets, and settings, just in a dedicated window. Native OS notifications mean you're less likely to miss a message buried under browser tabs, and you can stay "online" for visitors without keeping a tab open.
Download
Download the app for Windows, Mac, or Linux from www.tidio.com/panel/settings/download-app. Install it, then sign in with your existing Tidio account.
What reviewers say
On G2 and Capterra, the desktop app gets generally positive marks for notification reliability and ease of use. The main complaints I see are occasional sync delays between devices and rare crashes — typical of a companion app.
Tips
- Check notification permissions. On Mac, go to System Settings > Notifications to make sure Tidio alerts are enabled. On Windows, check Settings > Notifications.
Last updated: April 2026. Based on platform documentation and user reviews from G2 and Capterra.