Tidio Android APK
Google Play is the only official source — there's no standalone APK
If you're looking for a direct APK download of Tidio's Android app, it doesn't exist as an official offering. Tidio distributes its Android app exclusively through the Google Play Store. There's no sideloadable APK provided by Tidio, and I'd recommend against downloading one from third-party sites.
What the Android app provides
The Tidio Android app is an operator-facing tool for managing customer conversations on the go. It includes:
- Live chat inbox — view and respond to conversations
- Push notifications — get alerted when new messages arrive
- Conversation management — assign, tag, close, and reopen chats
- Visitor details — see contact info and conversation history
- Operator status — toggle online/offline availability
For a full breakdown of what the mobile app can and can't do, see Mobile App.
Installation
- Open the Google Play Store
- Search for "Tidio" or follow the direct link
- Tap Install and sign in with your Tidio account
That's it. The app auto-updates through Google Play.
Version requirements
| Requirement | Minimum |
|---|---|
| Android version | 8.0 (Oreo) or later |
| RAM | 2 GB recommended |
| Storage | ~80 MB |
Most Android devices from 2018 onward meet these requirements.
Push notifications on Android
Push notification reliability is the most discussed mobile topic in Tidio reviews. On Android specifically:
- Battery optimization can delay or suppress notifications. Go to Settings > Apps > Tidio > Battery and set to "Unrestricted."
- "Sleeping apps" lists on Samsung, Xiaomi, and other OEMs can kill background processes. Exclude Tidio from these lists.
- Do Not Disturb mode blocks all notifications unless you add Tidio as an exception.
Based on review sentiment from Google Play and Capterra, notifications work reliably for most users once these settings are configured correctly.
Developer considerations
If you're a developer thinking about embedding Tidio into your own Android app or using Tidio's data in a mobile context, here are your options:
WebView + Widget SDK
You can embed the Tidio chat widget inside a WebView in your Android app. Load your website (with the Tidio script installed), and the widget will function normally. Use the Widget SDK to control it programmatically — open/close the widget, identify users, pass properties.
REST API for backend integration
If you need to pull conversation data or sync contacts from a mobile backend, the REST API is the path — but remember it requires the Plus plan (from $749/month; contact sales for current pricing).
No native Android SDK
Tidio does not offer a native Android SDK for embedding chat functionality directly into Android apps. The WebView approach is the practical workaround. If you need a native in-app chat SDK, you may want to evaluate alternatives that offer one (like Intercom or Zendesk).
Why no standalone APK?
Distributing through Google Play gives Tidio control over updates, security patches, and version consistency. A standalone APK would require users to manually update and would bypass Google Play's malware scanning. For a business tool handling customer conversations, this makes sense.
If you see Tidio APKs on third-party download sites, treat them with caution — they may be outdated, modified, or unsafe.
Bottom line
Install Tidio's Android app from Google Play. Don't hunt for APK files. If you're a developer looking to integrate Tidio into a mobile experience, use the WebView + SDK approach or the REST API for backend data access.
Last updated: April 2026. Based on Google Play listing and Tidio developer documentation.