Tidio Android APK
Tidio’s Android app — Google Play installation, APK details, and mobile development notes.
Get the app from Google Play
If you’re looking for a direct APK download of Tidio’s Android app, use Google Play instead. Tidio’s official Android app is on the Google Play Store, and I’d recommend against downloading an APK from third-party sites.
What the Android app provides
The Tidio Android app is an operator-facing tool for managing customer conversations on the go. It includes:
- Live chat inbox — view and respond to conversations
- Push notifications — get alerted when new messages arrive
- Visitor details — see contact info and conversation history
For a full breakdown of what the mobile app can and can’t do, see Mobile App.
Installation
- Open the Google Play Store
- Search for “Tidio”
- Tap Install and sign in with your Tidio account
That’s it. The app is free.
Push notifications on Android
Push notification reliability is the most discussed mobile topic in Tidio reviews. On Android specifically:
- Battery optimization can delay or suppress notifications. Go to Settings > Apps > Tidio > Battery and set to “Unrestricted.”
- “Sleeping apps” lists on Samsung, Xiaomi, and other OEMs can kill background processes. Exclude Tidio from these lists.
- Do Not Disturb mode blocks all notifications unless you add Tidio as an exception.
Based on review sentiment from Capterra, notifications work reliably for most users once these settings are configured correctly.
Developer considerations
If you’re a developer thinking about embedding Tidio into your own Android app or using Tidio’s data in a mobile context, here are your options:
Mobile SDK (Premium)
Tidio has a Mobile SDK for embedding live chat and the Lyro AI Agent directly in iOS and Android apps. It is listed on the Premium plan and requested through a form on tidio.com/mobile-sdk.
WebView + Widget SDK
On other plans, a WebView with the Widget SDK is the workaround. You can embed the Tidio chat widget inside a WebView in your Android app. Load your website (with the Tidio script installed), and the widget will function normally. Use the Widget SDK to control it programmatically — open/close the widget, identify users, pass properties.
REST API for backend integration
If you need to pull conversation data or sync contacts from a mobile backend, the REST API is the path — but remember it requires the Plus plan (from ~$300/month + usage; contact sales for current pricing).
Why Google Play rather than an APK?
Installing from Google Play keeps the app updated and runs it through Google Play’s malware scanning. An APK from elsewhere has to be updated by hand. For a business tool handling customer conversations, that matters.
If you see Tidio APKs on third-party download sites, treat them with caution — they may be outdated, modified, or unsafe.
Bottom line
Install Tidio’s Android app from Google Play. Don’t hunt for APK files on third-party sites. If you’re a developer looking to put Tidio chat inside your own app, Tidio’s Mobile SDK for iOS and Android is listed on Premium; otherwise use the WebView + Widget SDK approach, or the REST API for backend data access.
Based on Google Play listing and Tidio developer documentation.